Productiv - License Provisioning App Documentation
Usage
Rightsizing
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Productiv provides real-time application engagement insights to help modern IT and Finance leaders understand their SaaS portfolios.
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Based on these insights, Productiv provides rightsizing recommendations and provisioning workflows to help enterprises confidently adjust provisioning to reflect their needs.
Setup License Provisioning
- Configure a provisioning policy on the Provisioning page
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Manually deprovision Zoom members by importing a csv file on the Provisioning page in the following format. All user emails in the csv must be those of active Zoom members(Licensed or Basic).
alid email_address1@xyz.com email_address2@xyz.com
Currently we do not support deprovisioning Zoom admins. To deprovision an admin convert him to a member instead.
Installing Productiv - License Provisioning
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Log into Productiv
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At the bottom of the left navigation bar, click on Settings
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The Settings area will slide up to reveal Apps and Organization options. Click on Apps.
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You should see a list of applications you have connected. Ensure you have at least one Zoom instance connected.
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In the same row, click Connect in the Automatic Provisioning column. You will be redirected to a page with Connect Automatic License Provisioning heading.
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Click on the Setup Guide button which redirects to the documentation. This page has the detailed instructions on how to authorize this app.
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Once you have read the instructions, fill in the required details on the Connect Automatic License Provisioning page.
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Click on login to app using your Zoom admin/owner credentials and follow the Zoom Oauth flow.
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Once that is successful, you will be able manage user licenses for this Zoom instance.
Uninstalling Productiv - License Provisioning from your Zoom Account
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Login to your Zoom account and navigate to the Zoom Marketplace.
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Search for Productiv - License Provisioning and click the app or navigate to your installed apps via Manage > Installed Apps.
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Click Uninstall next to Productiv - License Provisioning.
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Confirm the dialogue and click Uninstall.
Contact Support
- Support hours: Monday - Friday 8 am - 5 pm PT
- Productiv has a one business day response time for support inquiries, we can be reached at support
- Maximum time a customer can expect to wait for the first human response is one business day