There are many applications that have different tiers of licenses that can be assigned to users. To get the most out of the Productiv platform, you can define a set of license tiers for an application. Defining a set of license tiers will enable Productiv to show you insights like segmenting the data by the various tiers, making rightsizing recommendations based on the engagement of users in each license tier, and just seeing the general engagement and provisioning footprint across these licenses.
When pushing events to Productiv, you can often determine what license was required for a user to perform that action. If you define events with the minimum license tier required to perform an action, Productiv will be able to make rightsizing recommendation for users based on whether or not they have done these events. Even if this level of granularity of possible, Productiv will still be able to provide insights into downgrading users based on inactivity.
In order to define license tiers for an application, please provide us with a list of license tiers with the following information about each license tier:
|License Name||Unique name for the license tier.|
|Tier||Number representing the tier level of the license. Higher number represents a higher license tier.|
|Features||List of features that apply to this license tier|
Following is an example for defining the license tiers for a video conferencing application.
|Premium||1||Host, Attend, Record, Screenshare|
In order to get the most out of license tiering, it is recommended to provide Productiv with the full list of license tiers for an application, define events with the minimum license tier required to perform them, and assign a license to every provisioned user pushed to Productiv.