Category Actions
In addition to classifying the events pushed to Productiv with the standard Productiv Event Types, Productiv also allows for deeper classification of events across categories. The standard Productiv Event types apply to applications of every category, but Productiv also tracks a set of actions unique to each application category. When an application is defined with any of these categories, we can add these deeper insights to the events being pushed.
This list of applicable category actions for an application category is dynamic and configurable. We will provide you with a list of Category Actions already defined for the category of application you are trying to integrate. You can add more actions to this list if needed.
Sub-Category | Category Actions |
---|---|
Sharing & Storage | |
Shared File | |
Created File | |
Viewed File | |
Downloaded File | |
Edited File | |
Removed File | |
Conferencing | |
Attended Meeting | |
Hosted Meeting | |
Shared Screen in Meeting | |
Recorded Meeting | |
Attended Meeting Using Mobile Device | |
Attended Meeting Using Laptop Device | |
Attended Meeting Using Telephone | |
Shared Video | |
Shared Audio | |
Hosted a Shared Screen Meeting | |
Ticketing | |
Paid | |
Paid Update | |
Paid Comment | |
Paid Comment | |
Paid Create | |
Free Create | |
Paid View | |
Electronic Signature | |
Sender | |
Create envelope | |
Send envelope | |
Sign | |
Open or View | |
Collect Payments | |
Signer Attachments | |
Bulk Send | |
Collaborative Field | |
Modified | |
All Other Actions | |
Messaging | |
Sent Private Message | |
Sent Group Message | |
Sent a File | |
CRM | |
Edited Opportunity | |
Viewed Opportunity | |
Edited Lead | |
Viewed Lead | |
Accessed Lead | |
Edited Case | |
Viewed Case | |
Accessed Case | |
Accessed Solution | |
Accessed Forecast | |
Accessed Accounts | |
Accessed Custom Objects | |
Accessed Contacts | |
Accessed Dashboards | |
Accessed Documents | |
Accessed Reports | |
Logged In | |
Accessed Other Objects |